For Paid orders(paid via online)

The customer has the right to cancel the order immediatley after has placed and paid for the order online using the Net Banking . CC/ DC or wallets. However, once order shipped , can't be cancelled. For cancelled order a refund coupon will be generated and same can be redeemed in future orders. For any query related to cancellation of the order please whatsapp at 98742 63413.

For Cash-on-delivery

The customer can cancel their COD order before or during tele-verification. Once the customer confirm the COD order with tele-verification, it cant be cancelled. If any COD order get returned from address due to unavailability / denial of accpetenace of the shipment , no further COD order will be processed for the same address

Unavailability of the one or more ordered books

If any one or more book(s) are unavailble ( due to out of print or any other reason ) in any Paid orders , we will issue discount coupon of the same value for customer which can be redeemed in future orders.

Example: if in an order placed of amount INR 630/- ( book values are of INR 200/-, INR 250/- & INR 180/-), book value of INR 250/- can't be delivered due to out of print or any other reason we will issue a discount coupon of Rs. 250/- and same will be send with other two available books This discount coupon can be redeemed in future order.