The customer has the right to cancel the order immediatley after has placed and paid for the order online using the Net Banking . CC/ DC or wallets. However, once order shipped , can't be cancelled. For cancelled order a refund coupon will be generated and same can be redeemed in future orders. For any query related to cancellation of the order please whatsapp at 98742 63413.
The customer can cancel their COD order before or during tele-verification. Once the customer confirm the COD order with tele-verification, it cant be cancelled. If any COD order get returned from address due to unavailability / denial of accpetenace of the shipment , no further COD order will be processed for the same address
If any one or more book(s) are unavailble ( due to out of print or any other reason ) in any Paid orders , we will issue discount coupon of the same value for customer which can be redeemed in future orders.
Example: if in an order placed of amount INR 630/- ( book values are of INR 200/-, INR 250/- & INR 180/-), book value of INR 250/- can't be delivered due to out of print or any other reason we will issue a discount coupon of Rs. 250/- and same will be send with other two available books This discount coupon can be redeemed in future order.